Frequently Asked Questions

How does the real-time language translation feature work?

Sermon Live uses AI-powered real-time translation to provide captions and audio translations with minimal delay (typically 3-4 seconds). This ensures viewers can follow along in their preferred language without interruptions, making your sermons more accessible to diverse audiences.

At minimum, you’ll need a device with a web browser and access to your sermon’s live audio. Video access is optional but recommended for a full experience. A stable internet connection will ensure smooth streaming.

No, Sermon Live operates separately from your livestream, ensuring your broadcast continues smoothly without interference. The translation process works in the background, providing a seamless experience for both in-person and online viewers.

A stable internet connection is essential for smooth streaming. We recommend a minimum upload speed of 5 Mbps, but higher speeds will improve video and translation quality, ensuring a better experience for your viewers.

If your stream disconnects, Sermon Live will attempt to reconnect automatically. You can also manually restart the stream to resume your broadcast. Our system is designed to minimize disruptions and provide a reliable streaming experience.

No, viewers can access Sermon Live directly from a web browser—no downloads or extra apps required. Your church will have a unique, permanent URL that your congregation can visit every week, making it simple for them to tune in anytime.

Our Support Team is Here to Help

At the heart of Sermon Send is a commitment to unparalleled customer support. Whether you have pre-sale inquiries or need guidance as a valued user, we are here to assist you every step of the way. Our team is dedicated to ensuring you feel 100% confident and supported in using the platform.